An employee in this class performs specialized technical work in the area of design, installation, implementation and maintenance of local area networks for the Technology Services Department. Employee is responsible for installing requested networking equipment in school and office locations, troubleshooting equipment problems, connecting devices to a local area network and performing all aspects of network administration. Employee is involved with reviewing, and participating in technology projects, including performance evaluation and selection of hardware and software components. Work involves providing technical support and expertise concerning various technology.
Oversees and ensures proper procedures with respect to subordinate employees performing various technical and networking projects.
Plans for, installs, and maintains local area networks including network servers, electronic components, networking software, workstations, printers, and other peripheral devices.
Receives installation needs and requests for computer hardware, software and networking at school and central office sites, determines scope of project and appropriateness, reviews users needs, responds to request and schedules implementation if approved.
Assembles computer-related equipment according to schematic diagrams and written instructions.
Troubleshoots hardware, software and networking problems, determines cause of error or stoppage, applies corrective techniques in cases where problems can be corrected, may arrange for repair of faulty equipment or upgrade out-of-date systems.
Monitors performance of local area networks, tracks significant problems, evaluates usage and modifies hardware/software for optimal performance.
Performs daily network administration tasks such as creating user ids, maintaining groups, enabling printer sharing, managing security and backups.
Works with staff and contractors to install necessary infrastructure to support access to networks.
Establishes and enforces standards, policies and procedures for local area networks.
Participates in long and short range technology planning.
Reviews and evaluates software applications.
Performs other related work as required.
Associate’s degree in computer related field, supplemented by specialized computer courses and 3 to 5 years of experience developing technical expertise or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Novell or Microsoft certification preferred.
Must be physically able to operate a variety of equipment and tolls including computers, scanners, adding machines, computer software, computer hardware, sharing devices, etc. Must be able to exert up to 10 pounds of force occasionally, and/or up to 5 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Requires the ability to read a variety of correspondence, technical manuals, newsletters, trade journals, etc. Requires the ability to prepare reports, forms, training materials, system documentation, etc. using prescribed formats.
Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form.
Considerable knowledge of computer hardware and common software applications.
Considerable knowledge of DOS and common operating systems.
Considerable knowledge of networking hardware and software applications, capabilities and limitations, service requirements, and associated costs.
Considerable knowledge of cabling infrastructure and electronic components required for networking.
Considerable knowledge of the school system’s long-range technology plan.
General knowledge of the principles of supervision, organization and administration.
General knowledge of software copying rights of the school system.
General knowledge of the techniques used in systems analysis and design.
General knowledge of the current literature, trends and developments in the field of technology and networking.
Ability to install and setup software packages that meet the needs of users.
Ability to systematically determine the source of computer problems and take appropriate action.
Ability to perform initial installations or upgrades of computer hardware.
Ability to configure network servers, networking software and required electronic components.
Ability to perform all aspects of network administration such as creating users, maintaining groups, administering security and performing backups.
Ability to troubleshoot problems with network hardware and software.
Ability to evaluate software applications and to make recommendations for improvement.
Ability to schedule and monitor development projects.
Ability to train users on the use of equipment and various programs.
Ability to develop clear, effective instructions for subordinates and for users.
Ability to communicate effectively both orally and in writing.
Ability to maintain complete and accurate records.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this job.