Wilkes County Schools

Skip to main content
Mobile Menu
Public Notice
Human Resources - WCS Job Descriptions » Director of Student Services

Director of Student Services


Under limited supervision, performs a variety of supervisory and administrative tasks in monitoring and assisting with the programs for Support Services for Students, including School Nurses, Guidance Counselors, and Social Workers.  This employee will provide leadership and direction for employees, evaluate and plan improvements for programs that support students through these service providers.  This employee will work with Safe and Drug Free Schools, seeking support and services for areas of concern for student welfare, including programs to provide proactive solutions to bullying.  This employee will work with outside agencies to provide needed support both to students in traditional school programs and to those served in any alternative learning programs.  In conjunction with this, this employee will oversee long-term suspension appeals and work with families and students to address needs through this process. This employee will also serve as the Homeless Liaison for Wilkes County Schools.




Provides direction, consultation and supervision to the following employees: School Nurses, School Social Workers, School Counselors, Student Success Coordinators, and School Resource Officers.

Coordinates with Director of Exceptional Children’s Programs, School Psychologists

Facilitates meetings with School Nurses, School Social Workers, School Counselors, Student Success Coordinators, and School Resource Officers.

Coordinates services with and serves on community /special interest groups committees:

Coordinates local scholarships.

Updates and disseminates policies related to areas of supervision

Works with Testing and Accountability to complete any required state reports

Plans, develops and implements standards, policies, and procedures related to Student Success Program. Develops short and long range goals for the program, monitors progress and makes recommendations for change.

Supervises and conducts personnel administration duties for staff, including hiring, assigning special duties, monitoring attendance and travel reports and granting leave.

Responds to calls and correspondence regarding programs and services offered.

Assists in the preparation and maintenance of budgets for all program areas.




Coordinates a comprehensive security/school safety program.

Provides training and assistance to site-based administrators in matters of safety and security.

Advises and assists site-based administrators in matters involving criminal activities on school campuses.

Participates in the development and maintenance of a District level Crisis Response Plan.

Assists/advises in the development of crisis management/emergency response plans as part of each school’s safety plan.

Serves as a liaison with other agencies such as local and state Departments of Transportation, NC Department of Public Instruction, Center for Prevention of School Violence, and others to provide resources and information related to school safety.

Directs the District’s effort to collect and compile the required annual school crime report to the NC Department of Public Instruction in an accurate and timely manner.

Provides periodic reports to the Superintendent and the School Board on matters pertaining to school safety.

Works with school safety committee and community safety initiatives.

Manages Safe and Drug Free Schools staff and programs.




Wilkes County Schools 504 Coordinator is responsible for facilitating, coordinating, and approving the development of 504 Plans. The 504 Coordinator has the role of decision-maker, consultant, and specialist in advising administrators, teachers, and other professional personnel in the development and implementation of 504 Plans.  The 504 Coordinator plans for and develops staff in-service opportunities for school based 504 facilitators.  The director also provides advice and counsel for teachers and principals on matters pertaining to the development of a 504 Plan and informs such school personnel who are responsible for carrying out the adaptations and modifications as written in the 504 Plan. Under limited supervision, performs a variety of supervisory and administrative tasks necessary in monitoring and assisting in plan development.   The 504 Coordinator monitors the overall effectiveness of student plans and ensures all are implemented within federal, state and local regulations.

Prepare and oversee the Homeless grant application each year and monitor all activity for these funds when awarded.




Facilitates the implementation of the school board approved Section 504 Policy.

Develops, continually revises and ensures the implementation of consistent Section 504 procedures through the provision of ongoing training and support to district staff regarding Section 504 and the implementation of the Section 504 procedures.

Collects and maintains all Section 504 data (504 plans and lists of eligible students) for reference purposes.

Facilitates the provision of reasonable accommodations for district employees with disabilities within Section 504 regulations.

Coordinates Section 504 grievance procedures as deemed appropriate by the Superintendent.

Serves as the school district’s liaison to the Office of Civil Rights. (OCR complaint resolution and corrective action plan implementation).

Advises the district superintendent and school board regarding Section 504 compliance issues and needs.




Bachelor’s degree in Education, Master’s degree in Education Administration or related field, 3-5 years of experience as a teacher, with program coordination and supervisory experience preferred; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.




Must be physically able to operate a variety of equipment including computers, copiers, audio-visual machines, etc.

Must be able to exert up to 50 pounds of force occasionally, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.

Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics of data, people, or things

Requires the ability to speak and/or signal people to conveyor exchange information. Includes receiving instructions, assignments, or directions from supervisors.

Requires the ability to read a variety of correspondence, reports, forms newsletters, procedures, etc.

Requires the ability to prepare correspondence, reports, forms, position statements, presentations, meeting summaries, etc. using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style.

Requires the ability to handle a variety of items such as office equipment.

Must have minimal levels of eye/hand/foot coordination.

Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable for performing under stress and when confronted with emergency situations.




Considerable knowledge of the County and School Board policies, procedures and standards.

Considerable knowledge of the organization and communication channels of the school system.

Considerable knowledge of the ethical guidelines applicable to the position as outlined by professional organizations and/or federal, state and local laws, rules and regulations.

Considerable knowledge of the current literature, trends, methods and developments in the area of student services.

Considerable knowledge of the principles of supervision, organization and administration.

General knowledge of the North Carolina Standard Course of Study.

Skill in counseling and developing staff.

Ability to assess the needs of students.

Ability to plan, develop, implement and evaluate large programs.

Ability to develop and implement policies, procedures and standards for services offered.

Ability to maintain complete and accurate records and statistics and to develop reports from that information.

Ability to effectively express ideas orally and in writing.

Ability to make oral presentations before large groups of people.

Ability to exercise considerable tact and courtesy in frequent contact with the public.

Ability to establish and maintain effective working relationships as necessitated by work assignments.


REPORTS TO: Associate Superintendent 



The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform this job.