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Human Resources - WCS Job Descriptions » Wide Area Network (WAN) Engineer

Wide Area Network (WAN) Engineer

NATURE OF WORK

An employee in this class is responsible for designing and implementing wide area networks in a local school agency.  Employee supervises the installation, maintenance, and operation of a wide area network and associated computer hardware and software.  Employee coordinates with the Director of Technology the evaluation of school system networking needs and recommends improvements and modifications to existing infrastructure.  Employee diagnoses and resolves complex wide area network issues.

 

DUTIES AND RESPONSIBILITIES

Designs and implements wide area networks including network servers, hubs, routers, workstations, and other peripheral devices.

Installs and configures wide area network servers for email, Internet, and Proxy services.

Installs and configures all necessary telecommunication devices.

Operates and maintains wide area networks, tracks significant problems, monitors performance, and performs upgrades to hardware and software as required.

Installs or modifies existing installations of networked computer hardware, software, and other components.

Participates in long- and short-range technology planning.

Trains technical staff at the system and building level to follow proper operating procedures necessary to maintain the integrity of the network.

Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software.

Assists in developing training for building level faculty and staff in the proper operation of the wide and local area networks.

Attends classes, seminars, conferences and reviews professional literature to enhance knowledge of trends and developments related to wide and local area network systems.

Performs other related work as required.

 

MINIMUM TRAINING

Associate’s degree in computer related field, supplemented by specialized computer courses and 3 to 5 years of experience developing technical expertise or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.  Novell or Microsoft certification preferred.

 

ESSENTIAL JOB FUNCTIONS

Must be physically able to operate a variety of equipment and tolls including computers, scanners, adding machines, computer software, computer hardware, sharing devices, etc.  Must be able to exert up to 10 pounds of force occasionally, and/or up to 5 pounds of force frequently, and/or a negligible amount of force constantly to move objects. 

Requires the ability to read a variety of correspondence, technical manuals, newsletters, trade journals, etc.  Requires the ability to prepare reports, forms, training materials, system documentation, etc. using prescribed formats. 

Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form.

 

KNOWLEDGE, SKILLS AND ABILITIES

Strong knowledge of wide and local area network architecture.

Strong knowledge of computers and related technologies.

Strong knowledge of infrastructure requirements and components of wide and local area networks.

Strong knowledge of network operating systems.

Considerable knowledge of wide and local area network protocols and diagnostic tools.

Ability to supervise technical support staff.

Ability to communicate effectively with all levels of technology users.

 

REPORTS TO:     Director of Technology

FSLA STATUS:    Exempt

DISCLAIMER

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this job.